What does Scrella do?

How many insurance plans does Scrella offer?

What types or brands of smartphones does Scrella insure?

What is the duration of my insurance plan?

When does the six months / one calendar year start counting?

How do I pay for the premium?

Can I cancel my phone insurance policy and receive a refund?

What does my policy cover?

What are the maximum coverage limits for each type of policy?

Are there any restrictions on the age of the smartphone for it to be eligible for coverage?

What should be the condition of my smartphone for it to be insured?

What is a remote health check?

What happens if my smartphone fails the remote health check?

What is waiting period?

How long is the waiting period before I can lay a claim on my policy?

How does the Claim process work?

What do I do after I lay a claim?

Can I cancel my claim after it has been filed?

What happens if the cost to repair the device is more than the cover limit Scrella offers?

How quickly will my claim be processed, and my phone be repaired?

Can I have multiple claims per plan?

Can I transfer my plan if I buy a new phone?

Can I add multiple phones to the same insurance policy/plan?

Will I be able to lay a claim if I cannot complete my KYC?

What happens if I do not update my KYC before my device is faulty?

How do I cancel my phone insurance policy?

What do I do to lodge a complaint?

Who are Repair Vendors?

How do I locate Scrella vendors?

What do I do if I observe that my newly repaired device still has issues?

What are Scrella's terms and conditions?

Can I convert my referral earnings into real money and withdraw them?

As a “Custom Plan” policyholder, what value should I declare for my device, considering its increased price since I bought it?

Can I receive the monetary equivalent of the claim to arrange the repair myself instead of using Scrella's repair partners?

Can I renew my insurance policy?